No calls between two MG

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enio.eltz
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Location: Taquara - RS - Brazil

No calls between two MG

Post by enio.eltz » 17 Oct 2017 12:15

Hello

Thanks for any answer in advance.

System is OXE R12.0_m1.403.15.h. It was migrated from R9.1_i1.605.40. CPU is CS-2.
After five days running ok, I am facing a situation where two MG can't call to each other. System has Cr2 with two expansions (Cr 3 and Cr4) in local area and a remote MG Cr5. I can't call from an extension at Cr2/3/4 to Cr5. The other way too.
Cr2 is a GD and Cr5 is a GD-3.
I have already restarted both GD boards and all the system, but no success.
Checking the system, I realized an information with compvisu command.

compvisu 2 0 is showing an information in Busy. It shows Busy: OFF, no TG!!
+==============================================================================+
| C O M P R E S S O R S T A T E Coupler type : GD, (2-0) MADA3 |
| Coupler state : IN SERVICE |
| - compvisu - Busy : OFF, no TG !! |
|------------------------------------------------------------------------------|
| | TS : 4 5 6 7 8 9 10 11 12 13 14 15 17 |
|PCM| Neqt : 1463 |
| 0 | Comp : CI . . . . . . . . . . . . |
|~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~|
| | TS : 18 19 20 21 22 23 24 25 26 27 28 |
|PCM| Neqt : |
| 0 | Comp : . . . . . . . . . . . |
|- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - |
| Max Nb Compr Allowed SIMULTANEOUSLY : 24 |
|------------------------------------------------------------------------------|
| Compr State: X = unusable, . = Free, OS = Out Of Service |
| IP Device : CI = Local IP Phone, CR = Local Remote |
| RTP Direct : CG = Comp used:Flux RTP on GW, FI = Comp Free:Flux RTP on IPP |
| Fax Over IP: TF = T38 Fax |
| Transparency over IP : M = Modem, D = Data |
+==============================================================================+
compvisu 5 0 is showing a different information in Busy. It shows Busy: OFF
+==============================================================================+
| C O M P R E S S O R S T A T E Coupler type : GD3, (5-0) 0ARMAD |
| Coupler state : IN SERVICE |
| - compvisu - Busy : OFF |
|------------------------------------------------------------------------------|
| | TS : 1 2 3 4 5 6 7 8 9 10 11 12 13 |
|PCM| Neqt : |
| 0 | Comp : . . . . . . . . . . . . . |
|~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~|
| | TS : 14 15 17 18 19 20 21 22 23 24 25 26 27 |
|PCM| Neqt : |
| 0 | Comp : . . . . . . . . . . . . . |
|~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~|
| | TS : 28 29 30 31 |
|PCM| Neqt : |
| 0 | Comp : . . . . |
|- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - |
| Max Nb Compr Allowed SIMULTANEOUSLY : 22 |
|------------------------------------------------------------------------------|
| Compr State: X = unusable, . = Free, OS = Out Of Service |
| IP Device : CI = Local IP Phone, CR = Local Remote |
| RTP Direct : CG = Comp used:Flux RTP on GW, FI = Comp Free:Flux RTP on IPP |
| Fax Over IP: TF = T38 Fax |
| Transparency over IP : M = Modem, D = Data |
+==============================================================================+
I really don't know why.
Did anybody see anything like this?

Thanks
Enio Eltz Filho
ACFE OXE R12
ACFE OXO C R3

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enio.eltz
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Posts: 1053
Joined: 28 Jul 2009 09:48
Location: Taquara - RS - Brazil

Re: No calls between two MG

Post by enio.eltz » 17 Oct 2017 12:20

Hi

I have found this:

http://www.alcatelunleashed.com/viewtopic.php?t=13974

Trying to check some configuration.
Enio Eltz Filho
ACFE OXE R12
ACFE OXO C R3

sadim
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Re: No calls between two MG

Post by sadim » 17 Oct 2017 16:33

enio.eltz wrote:Hi

I have found this:

http://www.alcatelunleashed.com/viewtopic.php?t=13974

Trying to check some configuration.
Hi
Check IP domains.
Is the IP address of GD boards configured on any IP domain
Bregards

Enviado do meu WAS-LX1A através de Tapatalk


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enio.eltz
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Location: Taquara - RS - Brazil

Re: No calls between two MG

Post by enio.eltz » 17 Oct 2017 19:27

Hi sadim

Yes, they are.
GD of the Cr2 is 10.51.151.2. This IP address is configured on IP domain 0.
GD-3 of the Cr5 is 192.168.1.241. This IP address is configured on IP domain 1.

Configuration of IP domain 0:

Code: Select all

┌─Review/Modify: IP domain──────────────────────────────────────────────────────────────┐
                                       │                                                                                       │
                                       │             Node Number (reserved) : 1                                                │
                                       │                Instance (reserved) : 1                                                │
                                       │                   IP Domain Number : 0                                                │
                                       │                                                                                       │
                                       │                     IP Domain Name : ABDO_NH                                          │
                                       │                            Country + Default                                          │
                                       │      Intra-domain Coding Algorithm + With Compression                                 │
                                       │      Extra-domain Coding Algorithm + With Compression                                 │
                                       │ FAX/MODEM Intra domain call transp + NO                                               │
                                       │ FAX/MODEM Extra domain call transp + NO                                               │
                                       │       G722 allowed in Intra-domain + NO                                               │
                                       │       G722 allowed in Extra-domain + NO                                               │
                                       │    Accept conf. circ. of other dom + YES                                              │
                                       │   Provide conf. circ. to other dom + YES                                              │
                                       │              Tandem Primary Domain : -1                                               │
                                       │        Domain Max Voice Connection : -1                                               │
                                       │              IP Quality of service : 0                                                │
                                       │                     Contact Number : ------------------------------                   │
                                       │                  Backup IP address : -----------------------------------------------  │
                                       │                     Trunk Group ID : -1                                               │
                                       │    IP recording quality of service : 0                                                │
                                       │                     Time Zone Name + System Default                                   │
                                       │                 Calling Identifier : ------------------------------                   │
                                       │     Supplement. Calling Identifier : ------------------------------                   │
                                       │             SIP Survivability Mode + NO                                               │
                                       │                                                                                       │
                                       └───────────────────────────────────────────────────────────────────────────────────────┘
Configuration of IP domain 1:

Code: Select all

┌─Review/Modify: IP domain──────────────────────────────────────────────────────────────┐
                                       │                                                                                       │
                                       │             Node Number (reserved) : 1                                                │
                                       │                Instance (reserved) : 1                                                │
                                       │                   IP Domain Number : 1                                                │
                                       │                                                                                       │
                                       │                     IP Domain Name : ABDO_FLPA                                        │
                                       │                            Country + Default                                          │
                                       │      Intra-domain Coding Algorithm + With Compression                                 │
                                       │      Extra-domain Coding Algorithm + With Compression                                 │
                                       │ FAX/MODEM Intra domain call transp + NO                                               │
                                       │ FAX/MODEM Extra domain call transp + NO                                               │
                                       │       G722 allowed in Intra-domain + NO                                               │
                                       │       G722 allowed in Extra-domain + NO                                               │
                                       │    Accept conf. circ. of other dom + YES                                              │
                                       │   Provide conf. circ. to other dom + YES                                              │
                                       │              Tandem Primary Domain : -1                                               │
                                       │        Domain Max Voice Connection : -1                                               │
                                       │              IP Quality of service : 0                                                │
                                       │                     Contact Number : ------------------------------                   │
                                       │                  Backup IP address : 192.168.1.240                                    │
                                       │                     Trunk Group ID : -1                                               │
                                       │    IP recording quality of service : 0                                                │
                                       │                     Time Zone Name + System Default                                   │
                                       │                 Calling Identifier : ------------------------------                   │
                                       │     Supplement. Calling Identifier : ------------------------------                   │
                                       │             SIP Survivability Mode + NO                                               │
                                       │           Voice Services Broadcast + YES                                              │
                                       │                     IP Domain Type + Not IP                                           │
                                       │                                                                                       │
                                       └───────────────────────────────────────────────────────────────────────────────────────┘
Thank you very much.
Enio Eltz Filho
ACFE OXE R12
ACFE OXO C R3

vad
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Re: No calls between two MG

Post by vad » 17 Oct 2017 23:44

config all - show free channel for inter shelf communication?
incvisu - do you have some incident during calls?

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tgn
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Location: Germany

Re: No calls between two MG

Post by tgn » 18 Oct 2017 03:58

"ip domain type" must be "ip" in ip domain 1.

regards...
--- back to basics... focus your eyes to the essential things... ---

sadim
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Re: No calls between two MG

Post by sadim » 18 Oct 2017 04:34

Like i suspect and like tgn says, ip domain must be ip type.
BRegards

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enio.eltz
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Joined: 28 Jul 2009 09:48
Location: Taquara - RS - Brazil

Re: No calls between two MG

Post by enio.eltz » 18 Oct 2017 05:45

Hi
"ip domain type" must be "ip" in ip domain 1.
I changed this configuration last night, local time. But I can't run test. Test will be done this morning.

Thank you very much.
Enio Eltz Filho
ACFE OXE R12
ACFE OXO C R3

User avatar
enio.eltz
Senior Member
Posts: 1053
Joined: 28 Jul 2009 09:48
Location: Taquara - RS - Brazil

Re: No calls between two MG

Post by enio.eltz » 18 Oct 2017 06:39

Hi

I ran tests and calls between MG are OK.
So, I understand the solution that tgn and sadim proposed was the cause.
But for information, it worked 6 days without "ip domain type" as "not IP". But no problem.

Thank you guys for the whole help in this case.

Best regards.
Enio Eltz Filho
ACFE OXE R12
ACFE OXO C R3

alexeik
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Re: No calls between two MG

Post by alexeik » 18 Oct 2017 08:26

some time ago i had the situation that the ip domain was ip, but chenged to not ip without any interference. I changed it back and all was fine. Version was 11.0.1...

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