6428 Stuck in MFG Tests (manufacturing mode)

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fueres
Member
Posts: 2
Joined: 08 Jun 2016 16:23

6428 Stuck in MFG Tests (manufacturing mode)

Post by fueres » 08 Jun 2016 16:43

Hello,

I had some problems with my Alcatel Omnistack LS 6248 switch.
After I ran delete startup-config and reboot the device, the equipament got stuck in MFG tests.

I can not get to the console CLI.
I can get to the startup menu and advanced menu. Already tried erasing the flash and updating the software image but got stuck to the same messages.

The console perfoms infinite MFG test:

________________________________________________________
Boot1 Checksum Test...............................PASS

Boot2 Checksum Test...............................PASS

Flash Image Validation Test.......................PASS


Start MFG test
Waiting for Diagnostic Command


MFG will be activated after the system startup.


BOOT Software Version 1.0.0.12 Built 19-Oct-2006 09:07:37

OS6200 board, based on PPC8247
128 MByte SDRAM. I-Cache 16 KB. D-Cache 16 KB. Cache Enabled.

Autoboot in 2 seconds - press RETURN or Esc. to abort and enter prom.
Preparing to decompress...
100%
Decompressing SW from image-1
100%

OK
Running from RAM...

********************************************************************
*** Running SW Ver. 1.5.1.9 Date 12-May-2008 Time 14:23:36 ***
********************************************************************

HW version is 90.26.51
Base Mac address is: 70:72:cf:4e:d0:e0
Dram size is : 128M bytes
Dram first block size is : 98304K bytes
Dram first PTR is : 0x2000000
Flash size is: 16M
01-Jan-2000 01:01:04 %CDB-I-LOADCONFIG: Loading running configuration.

Enter number of MFG cycles to run (MFG infinite loop will start in 5 second):

********************************
* Start MFG Tests *
* Cycle number - 1 *
********************************
Host Tests.............................................START

Testing images checksum.....


Image1 Checksum Test..............................PASS


Internal Loopback UART test.......................PASS

Test Passed
Host Tests..............................................PASS
Please enter ESC for exit or any other key to continue
5
Power supply test......................................START
Power number 1 test passed.
Power number 2 not present.
Power supply test.......................................PASS
Please enter ESC for exit or any other key to continue
5 4 3 2 1
Fan test...............................................START
Fan number 1 test passed.
Fan number 2 test fail.
Fan test................................................FAIL
Please enter ESC for exit or any other key to continue
5 4 3 2 1
Internal Loopback......................................START

Internal loop test (max port rate + full duplex)........START

Setting ports configuration .............
LBack from ifIndex = g1, pkt# 100
LBack from ifIndex = g2, pkt# 100
LBack from ifIndex = g3, pkt# 100
LBack from ifIndex = g4, pkt# 100
LBack from ifIndex = e2, pkt# 100
LBack from ifIndex = e1, pkt# 100
LBack from ifIndex = e4, pkt# 100
LBack from ifIndex = e3, pkt# 100
LBack from ifIndex = e6, pkt# 100
LBack from ifIndex = e5, pkt# 100
LBack from ifIndex = e8, pkt# 100
LBack from ifIndex = e7, pkt# 100
LBack from ifIndex =e10, pkt# 100
LBack from ifIndex = e9, pkt# 100
LBack from ifIndex =e12, pkt# 100
LBack from ifIndex =e11, pkt# 100
LBack from ifIndex =e14, pkt# 100
LBack from ifIndex =e13, pkt# 100
LBack from ifIndex =e16, pkt# 100
LBack from ifIndex =e15, pkt# 100
LBack from ifIndex =e18, pkt# 100
LBack from ifIndex =e17, pkt# 100
LBack from ifIndex =e20, pkt# 100
LBack from ifIndex =e19, pkt# 100
LBack from ifIndex =e22, pkt# 100
LBack from ifIndex =e21, pkt# 100
LBack from ifIndex =e24, pkt# 100
LBack from ifIndex =e23, pkt# 100
LBack from ifIndex =e26, pkt# 100
LBack from ifIndex =e25, pkt# 100
LBack from ifIndex =e28, pkt# 100
LBack from ifIndex =e27, pkt# 100
LBack from ifIndex =e30, pkt# 100
LBack from ifIndex =e29, pkt# 100
LBack from ifIndex =e32, pkt# 100
LBack from ifIndex =e31, pkt# 100
LBack from ifIndex =e34, pkt# 100
LBack from ifIndex =e33, pkt# 100
LBack from ifIndex =e36, pkt# 100
LBack from ifIndex =e35, pkt# 100
LBack from ifIndex =e38, pkt# 100
LBack from ifIndex =e37, pkt# 100
LBack from ifIndex =e40, pkt# 100
LBack from ifIndex =e39, pkt# 100
LBack from ifIndex =e42, pkt# 100
LBack from ifIndex =e41, pkt# 100
LBack from ifIndex =e44, pkt# 100
LBack from ifIndex =e43, pkt# 100
LBack from ifIndex =e46, pkt# 100
LBack from ifIndex =e45, pkt# 100
LBack from ifIndex =e48, pkt# 100
LBack from ifIndex =e47, pkt# 100
--------------------------------------------
|device|ifIndex| tx | rx | rx | rx |
| | | | good | wrong| no |
|------------------------------------------|
| 8 | g1 | 100 | 100 | 0 | 0 |
| 8 | g2 | 100 | 100 | 0 | 0 |
| 8 | g3 | 100 | 100 | 0 | 0 |
| 8 | g4 | 100 | 100 | 0 | 0 |
| 16 | e2 | 100 | 100 | 0 | 0 |
| 16 | e1 | 100 | 100 | 0 | 0 |
| 16 | e4 | 100 | 100 | 0 | 0 |
| 16 | e3 | 100 | 100 | 0 | 0 |
| 16 | e6 | 100 | 100 | 0 | 0 |
| 16 | e5 | 100 | 100 | 0 | 0 |
| 16 | e8 | 100 | 100 | 0 | 0 |
| 16 | e7 | 100 | 100 | 0 | 0 |
| 17 | e10 | 100 | 100 | 0 | 0 |
| 17 | e9 | 100 | 100 | 0 | 0 |
| 17 | e12 | 100 | 100 | 0 | 0 |
| 17 | e11 | 100 | 100 | 0 | 0 |
| 17 | e14 | 100 | 100 | 0 | 0 |
| 17 | e13 | 100 | 100 | 0 | 0 |
| 17 | e16 | 100 | 100 | 0 | 0 |
| 17 | e15 | 100 | 100 | 0 | 0 |
| 18 | e18 | 100 | 100 | 0 | 0 |
| 18 | e17 | 100 | 100 | 0 | 0 |
| 18 | e20 | 100 | 100 | 0 | 0 |
| 18 | e19 | 100 | 100 | 0 | 0 |
| 18 | e22 | 100 | 100 | 0 | 0 |
| 18 | e21 | 100 | 100 | 0 | 0 |
| 18 | e24 | 100 | 100 | 0 | 0 |
| 18 | e23 | 100 | 100 | 0 | 0 |
| 19 | e26 | 100 | 100 | 0 | 0 |
| 19 | e25 | 100 | 100 | 0 | 0 |
| 19 | e28 | 100 | 100 | 0 | 0 |
| 19 | e27 | 100 | 100 | 0 | 0 |
| 19 | e30 | 100 | 100 | 0 | 0 |
| 19 | e29 | 100 | 100 | 0 | 0 |
| 19 | e32 | 100 | 100 | 0 | 0 |
| 19 | e31 | 100 | 100 | 0 | 0 |
| 20 | e34 | 100 | 100 | 0 | 0 |
| 20 | e33 | 100 | 100 | 0 | 0 |
| 20 | e36 | 100 | 100 | 0 | 0 |
| 20 | e35 | 100 | 100 | 0 | 0 |
| 20 | e38 | 100 | 100 | 0 | 0 |
| 20 | e37 | 100 | 100 | 0 | 0 |
| 20 | e40 | 100 | 100 | 0 | 0 |
| 20 | e39 | 100 | 100 | 0 | 0 |
| 21 | e42 | 100 | 100 | 0 | 0 |
| 21 | e41 | 100 | 100 | 0 | 0 |
| 21 | e44 | 100 | 100 | 0 | 0 |
| 21 | e43 | 100 | 100 | 0 | 0 |
| 21 | e46 | 100 | 100 | 0 | 0 |
| 21 | e45 | 100 | 100 | 0 | 0 |
| 21 | e48 | 100 | 100 | 0 | 0 |
| 21 | e47 | 100 | 100 | 0 | 0 |
--------------------------------------------
Internal Loopback.......................................PASS
Please enter ESC for exit or any other key to continue
5 4 3 2 1
Stress Test 10/Full....................................START

Stress Test 10/Full ......................START

*****************************************************************

Stress Test Pairs:

e1 e3 e5 e7 e9 e11 e13 e15 e17 e19 e21 e23 e25
| | | | | | | | | | | | |
e2 e4 e6 e8 e10 e12 e14 e16 e18 e20 e22 e24 e26

*****************************************************************

*****************************************************************

Stress Test Pairs:

e27 e29 e31 e33 e35 e37 e39 e41 e43 e45 e47 g1 g3
| | | | | | | | | | | | |
e28 e30 e32 e34 e36 e38 e40 e42 e44 e46 e48 g2 g4

*****************************************************************

Setting ports configuration .......
________________________________________________________


Is it possible to restore the switch to normal function?

silvio
Alcatel Unleashed Certified Guru
Alcatel Unleashed Certified Guru
Posts: 996
Joined: 01 Jul 2008 10:51
Location: Germany

Re: 6428 Stuck in MFG Tests (manufacturing mode)

Post by silvio » 12 Jun 2016 03:48

Never heard this function. Is it possible to interrupt the boot and go to startmenu? You have to press Enter ....

regards
Silvio

fueres
Member
Posts: 2
Joined: 08 Jun 2016 16:23

Re: 6428 Stuck in MFG Tests (manufacturing mode)

Post by fueres » 13 Jun 2016 12:43

Yes, it is.
I can get to the startup menu and advanced menu (ctrl + shift + 6).
Already tried erasing the flash and updating the software image but got stuck to the same messages.

This MFG mode is something related to "manufacturing mode". I have no idea what it is.
But it seems to be a mode which the device got into.

Any help to get it to work again is really appreciated.

silvio
Alcatel Unleashed Certified Guru
Alcatel Unleashed Certified Guru
Posts: 996
Joined: 01 Jul 2008 10:51
Location: Germany

Re: 6428 Stuck in MFG Tests (manufacturing mode)

Post by silvio » 14 Jun 2016 14:17

so it is time for a new switch ....

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