Getting problem will upgrading the firmware of 6850

[slixxboy]

Hello sir, after when we upgrade the firmware of 6850 from 6.3.1.1085.R01 to 6.4.2.933.R01 we encountered some error like this :

FRI APR 23 19:07:01 : CSM-CHASSIS (103) info message:
+++ WARNING 13: Synchronization commands will not be accepted due to low flash
+++ space systemwide. Remove unwanted files from Primary before contining
ERROR : Commands will not be accepted due to low flash . Remove unwanted files

FRI APR 23 19:07:04 : CSM-CHASSIS (103) info message:
+++ WARNING 13: Synchronization commands will not be accepted due to low flash
+++ space systemwide. Remove unwanted files from Primary before contining
ERROR : Commands will not be accepted due to low flash . Remove unwanted files

FRI APR 23 19:07:11 : CSM-CHASSIS (103) info message:
+++ WARNING 13: Synchronization commands will not be accepted due to low flash
+++ space systemwide. Remove unwanted files from Primary before contining
ERROR : Commands will not be accepted due to low flash . Remove unwanted files

What is that mean?

And after they upgrade the switch no problems encountered at all. Question is this normal when upgrade this switch?

Regards,
Victor

[benny]

Please post the output of the command "ls -r".

-benny

[slixxboy]

Hi benny,

This is all I got when I command the ls -r before I upgrade the firmware of 6850

OS6850_Alabang_Admin > ls -r

Listing Directory /flash:

drw 1024 Apr 7 14:21 certified/
-rw 338 Apr 7 17:25 boot.params
-rw 64000 Apr 7 17:25 swlog1.log
-rw 64000 Apr 7 17:26 swlog2.log
drw 1024 Apr 7 16:49 switch/
-rw 11 Nov 26 2008 boot.slot.cfg
-rw 1406672 Mar 31 07:13 Crash.pmd
drw 1024 Nov 26 2008 network/
-rw 20 Aug 27 2008 installed
-rw 19488 Apr 7 17:28 tech_support.log
-rw 74040 Apr 7 17:28 tech_support_layer2.log
-rw 5983 Apr 7 17:28 tech_support_layer3.log
-rw 2474 Apr 7 17:28 tech_support_ospf.log
drw 1024 Apr 7 14:21 working/

Listing Directory /flash/certified:

drw 1024 Apr 7 14:21 ./
drw 1024 Apr 7 17:28 ../
-rw 1599866 Oct 7 2008 K2diag.img
-rw 477370 Oct 7 2008 Ksecu.img
-rw 1738621 Oct 7 2008 K2os.img
-rw 2688094 Oct 7 2008 Kadvrout.img
-rw 14783814 Oct 7 2008 Kbase.img
-rw 3360 Oct 7 2008 Krelease.img
-rw 4905515 Oct 7 2008 Keni.img
-rw 3792 Apr 7 14:21 boot.cfg
-rw 862 Oct 7 2008 software.lsm

Listing Directory /flash/switch:

drw 1024 Apr 7 16:49 ./
drw 1024 Apr 7 17:28 ../
-rw 105613 Jun 19 2007 certs.pem
-rw 20 Apr 7 17:25 snmp.engine
-rw 0 Jun 19 2007 pre_banner.txt
drw 1024 Nov 26 2008 avlan/
-rw 1732 Oct 7 2008 label.txt
-rw 973 Jul 31 2007 wv-cert.pem
-rw 963 Jul 31 2007 wv-key.pem
-rw 1732 Mar 22 2008 label.txt.bk
-rw 0 Apr 7 16:49 dhcpBind.db

Listing Directory /flash/switch/avlan:

drw 1024 Nov 26 2008 ./
drw 1024 Apr 7 16:49 ../
-rw 445 Oct 7 2008 topA.html
-rw 358 Oct 7 2008 topB.html
-rw 388 Oct 7 2008 bottomA.html
-rw 384 Oct 7 2008 bottomB.html
-rw 2444 Oct 7 2008 myLogo.gif
-rw 8698 Oct 7 2008 javlan.cab
-rw 12929 Oct 7 2008 javlan.jar
-rw 1121 Oct 7 2008 avlanMacInstall.html
-rw 51200 Oct 7 2008 avlaninstall.tar
-rw 12090 Oct 7 2008 javlan.jar.sig
-rw 5327 Oct 7 2008 javlaninstall.sit
-rw 11698 Oct 7 2008 javlanmacosx.jar
-rw 1722 Oct 7 2008 reconfigApple.html
-rw 445 Mar 22 2008 topA.html.bk
-rw 358 Mar 22 2008 topB.html.bk
-rw 388 Mar 22 2008 bottomA.html.bk
-rw 384 Mar 22 2008 bottomB.html.bk
-rw 463 Mar 22 2008 myLogo.gif.bk
-rw 8698 Mar 22 2008 javlan.cab.bk
-rw 12038 Mar 22 2008 javlan.jar.bk
-rw 1121 Mar 22 2008 avlanMacInstall.html.bk
-rw 51200 Mar 22 2008 avlaninstall.tar.bk
-rw 12090 Mar 22 2008 javlan.jar.sig.bk
-rw 5327 Mar 22 2008 javlaninstall.sit.bk
-rw 11698 Mar 22 2008 javlanmacosx.jar.bk
-rw 1722 Mar 22 2008 reconfigApple.html.bk

Listing Directory /flash/network:

drw 1024 Nov 26 2008 ./
drw 1024 Apr 7 17:28 ../
-rw 23040 Oct 7 2008 userTable4
-rw 33 Oct 7 2008 policy.cfg
-rw 404 Oct 7 2008 ssh_host_dsa_key
-rw 358 Oct 7 2008 ssh_host_dsa_key.pub
-rw 91392 Jan 4 12:33 userTable5
-rw 12 Oct 7 2008 lockoutSetting

Listing Directory /flash/working:

drw 1024 Apr 7 14:21 ./
drw 1024 Apr 7 17:28 ../
-rw 1599866 Oct 7 2008 K2diag.img
-rw 477370 Oct 7 2008 Ksecu.img
-rw 1738621 Oct 7 2008 K2os.img
-rw 2688094 Oct 7 2008 Kadvrout.img
-rw 14783814 Oct 7 2008 Kbase.img
-rw 3360 Oct 7 2008 Krelease.img
-rw 4905515 Oct 7 2008 Keni.img
-rw 3792 Apr 7 14:21 boot.cfg
-rw 862 Oct 7 2008 software.lsm

9284608 bytes free

Regards,
Victor

[frank]

Victor,

I would suggest to login the system, and delete the Crash.pmd and *.log files from the main folder.
This should clear some space. If you really need those files, simply ftp them to your computer first for later use.

[slixxboy]

Thanks for the quick respond.
So you mean it doesn't affect the operation of a switch whenever they have a files like *.pmd and *.log?

[frank]

PMD files are crashlog that you could send to the technical support
LOG files are only logs

[benny]

I would like to clarify on Franks post.

- You may delete any log file except the "swlog1.log" and "swlog2.log"
- Those two files are needed for system logging and will always be re-created (with the size of 64k each)
- You can delete Crash.pmd / Memmon.dmp if you don't want to open a SR with Alcatel-Lucent

Hope that helps.

-b

[slixxboy]

Thanks benny & frank, for your brief explanation.

[gamermic]

Any way to extract Crash.pmd in Kernel or Miniboot mode?
Is there a link to the userguide for Kernel Mode or Miniboot mode for the switches?

[silvio]

with the correct miniboot (from 6.4.3....) you will be able to mount usb.
[Miniboot]-> sysUsbSetAdminState 1

also you can use common commands:
[Miniboot]-> cd "uflash/"
[Miniboot]->pwd
[Miniboot]-> ls
[Miniboot]-> cp “/flash/*.pmd“,“/uflash/“ (maybe "/flash/uflash/" is the correct path - I'm not sure"

there is no document from Alcatel...

regards
Silvio