Hello,
I have a OmniPCX Office, branded by a service provider as "Vox Novo Office V2". I'm not 100% how this classic type of somewhat-computer/somewhat-embedded is arranged in terms of OS/Firmware, cards, licenses etc. nor do I know how to figure out current licenses or release version.
This unit is going to be replaced in the coming month, but before it goes, I need to forward all calls to an external number, which apparently isn't supported with the current software version. The box itself isn't supported by the provider (it's about 10 years old?) in normal support, so I'd need to get some sort of 12-month pre-paid service contract just to get the software upgrade. I'd rather port the numbers to some relaying service and pay them for a month...
Anyway, looking around on how these things are maintained and configured it seems there are customised builds, generic builds and a number of hardware revisions with different supported builds.
Currently, it's connected to 4 T0 ISDN lines as far as I can see in OMC, there are two MIX244 boards and one CPU board. The boot logs (read via the CGI script on port 81) mention 32MB RAM and 32MB Flash, and a 100Mhz AMD 486DX CPU. There are module numbers, some sort of SKU that appears in most of the Alcatel hardware and software it seems. I got:
3EH73026ABBA - CPU Hardware?
3EH30190AQAA 2.007 - CPU Software, so the firmware or embedded OS?
3EH70008AEAA 3.008 - Mix 244 firmware?
So how does that relate to the R1.x/R<number>.<number> versioning? At the same time, some directories with DownloadingItems (packages or modules for the software?) seem to use a different versioning scheme, for example I have:
R103_031_001
020_031_001
Are those actual system updates, or only patches for systems that match a certain R.x release?
Then, there is LoLa, which seems to be a crossover between a package manager, license manager and TFTP server, which is then used to put any software into a OmniPCX Office (OXO?). To do that, one needs a direct connection and flip a DIP switch on the CPU card according to the docs. There are two license fields, I'm not sure what they are for. Is that how additional licenses are installed? Or is that for a required base license to install any upgrade whatsoever?
My goal is to get the ISDN lines to directly forward any incoming call to a single external number, if that is possible while not using the OXO that is fine too, but as far as I know, you need something on the ISDN lines to do anything at all, because the NTU devices don't do anything.
If anyone could shed a light on this for me, that would be great. Not just to solve a problem, because it can be solved by throwing money at it, but I'd like to actually know how the pieces in this style of PBX are supposed to work together. I get that most vendors like to things keep secret and layer agents and VARs between themselves and the actual users, so information is probably fragmented and limited, but I'm sure boards on a domain called 'alcatel unleashed' have the right people that actually know how this works.