call transfer without dynamic routing

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aallaire02
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Posts: 3
Joined: 13 Aug 2018 03:09

call transfer without dynamic routing

Post by aallaire02 »

Hello,

A customer would like to configure call transfer : phone 1 (attendant) > 5 sec > phone 2 but without phone1 still ringing.
I understood that it's not feasible with dynamic routing. Did someone successfully configure this another way ?

Thanks.

Alexandre.
fery_s
Member
Posts: 169
Joined: 08 Nov 2014 06:38

Re: call transfer without dynamic routing

Post by fery_s »

what is your attendant type?
aallaire02
Member
Posts: 3
Joined: 13 Aug 2018 03:09

Re: call transfer without dynamic routing

Post by aallaire02 »

attendant type is parallel (reception handset + DECT)
Isalcatel
Member
Posts: 13
Joined: 05 Jul 2018 13:08

Re: call transfer without dynamic routing

Post by Isalcatel »

Hi

for I know about the PCX it can't be done. Or transfer tha call automatic or use dynamic routing.
fery_s
Member
Posts: 169
Joined: 08 Nov 2014 06:38

Re: call transfer without dynamic routing

Post by fery_s »

you can use silent prefix when user transfer the call, the problem is timer for "transfer on no answer" if you change it ,it change for all the system's users not only one user.
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