Perhaps database issue.
Did you check it with checkdb
Search found 689 matches
- 23 Apr 2024 18:14
- Forum: OXE (Crystal / Common) - System Documentation
- Topic: Wierd IBS error
- Replies: 2
- Views: 141
- 14 Mar 2024 16:04
- Forum: CCD / CCS / CCIVR
- Topic: Billing a call during the ringing tone
- Replies: 1
- Views: 173
Re: Billing a call during the ringing tone
Yes there is
In case on CCD, there is a special configuration, not available by managment, that you need to ask from Alcatel.
Also the PSTN provider must be asked if he can provide that facilty.
The cost till agente answer Will be charged to the company (the called Number)
In case on CCD, there is a special configuration, not available by managment, that you need to ask from Alcatel.
Also the PSTN provider must be asked if he can provide that facilty.
The cost till agente answer Will be charged to the company (the called Number)
- 11 Mar 2024 16:34
- Forum: SIP
- Topic: Call hold OxE 9.1 , 10.1.1 on Sip Trunks
- Replies: 9
- Views: 638
Re: Call hold OxE 9.1 , 10.1.1 on Sip Trunks
You should check the external gw configuration.
I do not know if the parameter exists in all versions, but there is a parameter that if set to yes, allows to send on the reinvite the SDP.
I think the parameter is send reinvite with SDP.
I do not know if the parameter exists in all versions, but there is a parameter that if set to yes, allows to send on the reinvite the SDP.
I think the parameter is send reinvite with SDP.
- 28 Oct 2023 07:19
- Forum: PARTS
- Topic: 4059EE USB Keyboard to sell
- Replies: 0
- Views: 867
4059EE USB Keyboard to sell
Hi all,
Does anyone has a 4059EE USB Keyboard in good state to sell?
If yes, please sent some photos including the Keyboard Alcatel referencie code.
Does anyone has a 4059EE USB Keyboard in good state to sell?
If yes, please sent some photos including the Keyboard Alcatel referencie code.
- 11 Oct 2023 04:17
- Forum: OTMS - OpenTouch Multimedia Services
- Topic: Web based voicemail displays "No element"
- Replies: 5
- Views: 9730
Re: Web based voicemail displays "No element"
Hi Frank,
It is local storage or unified messaging?
It is local storage or unified messaging?
- 10 Oct 2023 18:29
- Forum: OTMS - OpenTouch Multimedia Services
- Topic: Web based voicemail displays "No element"
- Replies: 5
- Views: 9730
Re: Web based voicemail displays "No element"
Check tomcat and chameleon services.
Certificates are ok?
You can also try to restart the iced in out of working hours.
If does not solve, better take some logs, using dla tool.
Certificates are ok?
You can also try to restart the iced in out of working hours.
If does not solve, better take some logs, using dla tool.
- 11 Sep 2023 02:47
- Forum: Users
- Topic: Displayed name
- Replies: 8
- Views: 4350
Re: Displayed name
It depends if the calling set supports on not utf-8.
NOE sets supports utf-8
NOE sets supports utf-8
- 10 Sep 2023 06:10
- Forum: Users
- Topic: Displayed name
- Replies: 8
- Views: 4350
Re: Displayed name
For tne moment i can only say by memory because my PC is off, but it should be related to utf-8, so you need to go to the Noe cos and devalidade something like compatibility.
Hope it helped even without providing the full path
Hope it helped even without providing the full path
- 01 Sep 2023 06:13
- Forum: System
- Topic: Disable LLDP on Alcatel phones
- Replies: 1
- Views: 725
Re: Disable LLDP on Alcatel phones
You need to connect to the set using SSH, then use the lldp CMD to disable the desirable lldp features, example: lldp set inventory off
If you have a lot of sets you can make a script
If you have a lot of sets you can make a script
- 29 Aug 2023 14:42
- Forum: Trunk Groups
- Topic: Caller ID Name Showing Trunk Group Name
- Replies: 9
- Views: 10388