Search found 936 matches

by tincho.rn
24 Oct 2019 14:12
Forum: GENERAL
Topic: Incoming problem in pcm trunk group
Replies: 4
Views: 3589

Re: Incoming problem in pcm trunk group

Hi. Nothing that compromise normal function of the system. The command restart background traces. Regards
by tincho.rn
13 Dec 2013 15:29
Forum: Classes of Services
Topic: NPD, Barring and Entities.
Replies: 1
Views: 3691

Re: NPD, Barring and Entities.

Hi. Your question need a very long explanation. Look into the tech doc for ARS.

And there are many other ways to choose between different PSTN.

Take a look at ARS.

Regards
by tincho.rn
20 Dec 2012 09:12
Forum: External Services
Topic: different disa massage
Replies: 2
Views: 5857

Re: different disa massage

Hi. DISA uses a specific voice guide of the system to reproduce the message. So you can not have different message. However, If you only need to reproduce a message use Greeting Guides (check under System-->Download Hierchary-->Greeting Guides and you need to create a prefix for each guide). If you ...
by tincho.rn
06 Sep 2012 13:00
Forum: CCD / CCS / CCIVR
Topic: CCA issue with nomadic mode
Replies: 4
Views: 3552

Re: CCA issue with nomadic mode

Hi. The autorized phone set needs a analog port (physical address). The Gost Z doesn't need a physical address. Autorized Phone Set config, Shelf Address: 0 Board Address: 10 Equipment Address: 20 Set Type + ANALOG with 4980 ACD station+ ACD authorized phone set CCA operator + False A4980 + No 4980 ...
by tincho.rn
05 Sep 2012 17:50
Forum: OmniVista 4760
Topic: Install OmniVista 4760 in BICS
Replies: 2
Views: 2513

Re: Install OmniVista 4760 in BICS

Hi. OmniVista is install by default. BICS release? use vmware client for old release, or http://<bics IP> for new release. You will find the virtual machines. The windows 2003 is for Omnivista. Or create a new virtual machine or restore using bics maintanence commands. Regards
by tincho.rn
05 Sep 2012 17:47
Forum: Beginner's questions about the Common Hardware
Topic: How to lunch GUI of OTUC server
Replies: 3
Views: 3354

Re: How to lunch GUI of OTUC server

Hi. Maybe you get that error because you tried to run startx from ssh session. However, OTUC is configure using http. So, from a web browser, http://<otuc server name> (or https, do not remember)

Regards
by tincho.rn
05 Sep 2012 17:45
Forum: Shelf
Topic: Error booting GD-3
Replies: 6
Views: 10948

Re: Error booting GD-3

Hi. The only board you need to configre is GD3. Wait until boot finish and you will have to prompt to configure it. GA3 is configure from OXE. Regards.
by tincho.rn
05 Sep 2012 17:43
Forum: H323 / IP / Pimphony
Topic: Video SIP phones in OXO R8.2
Replies: 1
Views: 2355

Re: Video SIP phones in OXO R8.2

Hi. For a videoconference you need a MCU. Regards
by tincho.rn
05 Sep 2012 17:39
Forum: CCD / CCS / CCIVR
Topic: Agent Unavailability state actual time?
Replies: 3
Views: 2710

Re: Agent Unavailability state actual time?

Hi. I do not know if something can be done when CCS fills the report. However you can create a new Sheet in excel, and aply a formula to convert the % into time because you have the total time. How you ever modify this reports? Check for example how the Summary report is done. Regards
by tincho.rn
05 Sep 2012 17:37
Forum: Translator
Topic: how i can mange barring of private calls
Replies: 1
Views: 2849

Re: how i can mange barring of private calls

Hi. If in the Private call profile, you use Public Net COS = -1, then the system will use the Public Net COS of the User. Then you will not need to use different private profile. Regards

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