Search found 6890 matches

by cavagnaro
29 Jul 2019 03:28
Forum: Application
Topic: IP Desktop Softphone Log - CCD events
Replies: 0
Views: 172

IP Desktop Softphone Log - CCD events

Hi guys
Having an issue at customer where basically I need to demonstrate that the agents are doing a manual Ready. Is there any log at the softphone that I could enable to make this happen?
by cavagnaro
29 Jul 2019 02:43
Forum: Application
Topic: CCD objects not displayed on CCSupervision
Replies: 2
Views: 311

Re: CCD objects not displayed on CCSupervision

Was this working before? Can you post a screenshot?
by cavagnaro
20 Feb 2019 08:18
Forum: Ip Desktop Softphone
Topic: IP Softphone creates problem with sound on laptops
Replies: 3
Views: 318

Re: IP Softphone creates problem with sound on laptops

Are your Windows fully updated?
Which sound card do they have? Have you tried with an USB device?
by cavagnaro
13 Feb 2019 12:16
Forum: OXE (Crystal / Common) - System Documentation
Topic: Drop Calls after 3 minutes
Replies: 2
Views: 485

Re: Drop Calls after 3 minutes

For outgoing calls there is a timer. Search the forum.
For incoming, no
by cavagnaro
18 Nov 2018 10:34
Forum: Beginner's questions about the (4400 / Enterprise) PHONE APPLICATION or OPERATING SYSTEM
Topic: IVM and outbount functionality
Replies: 1
Views: 439

Re: IVM and outbount functionality

What is IVM?
Which Outbound? CCO? What about it?
WebServices? which one? Nor CCO or CCA provide any.
Please make your question a little bit more elaborated
by cavagnaro
18 Nov 2018 10:31
Forum: My IC Phone
Topic: Newbie & My IC Phone 8082
Replies: 5
Views: 3774

Re: Newbie & My IC Phone 8082

Again, please, search the forum about how to load the SIP binary
by cavagnaro
18 Nov 2018 10:30
Forum: My IC Phone
Topic: My IC Phone 8082 to register in Asterisk
Replies: 1
Views: 550

Re: My IC Phone 8082 to register in Asterisk

Please, search the forum. You need to load a specific binary file to enable SIP Settings and load them to the phone.
by cavagnaro
03 Nov 2018 01:32
Forum: OXO - System Documentation
Topic: 8232 dect handset configuration in omc
Replies: 1
Views: 604

Re: 8232 dect handset configuration in omc

Ask documentation to the saler?

Enviado de meu E6633 usando o Tapatalk

by cavagnaro
22 Oct 2018 15:07
Forum: MAIN
Topic: Holiday message programming
Replies: 1
Views: 530

Re: Holiday message programming

Ermmm CCD? AA? What are you talking about exactly?

Enviado de meu E6633 usando o Tapatalk

Go to advanced search