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by aurelian
08 Feb 2018 09:55
Forum: H323 / IP / Pimphony
Topic: Incoming calls from mobile phones through a public SIP Trunk to an OXO Connect R2.1 are rejected
Replies: 8
Views: 6111

Re: Incoming calls from mobile phones through a public SIP Trunk to an OXO Connect R2.1 are rejected

Hi enio,

Yes, of course I tried this check-box but it did not work for incoming calls or it is a bug.
Other types of PBXs like Panasonic NS500 or Unify OpenScape Business have no problems with this provider.
Anyway thanks for your suggestions.

Best regards,

Aurelian
by aurelian
05 Feb 2018 14:44
Forum: H323 / IP / Pimphony
Topic: Incoming calls from mobile phones through a public SIP Trunk to an OXO Connect R2.1 are rejected
Replies: 8
Views: 6111

Re: Incoming calls from mobile phones through a public SIP Trunk to an OXO Connect R2.1 are rejected

Hi In Romania, no provider has Alcatel certification. But Orange Romania does not usually transmit location information, while Vodafone Romania always transmits this information and can not remove it because it is a network parameter! I suspect it can still be ignored by PBX. For example in ISDN the...
by aurelian
05 Feb 2018 11:40
Forum: H323 / IP / Pimphony
Topic: Incoming calls from mobile phones through a public SIP Trunk to an OXO Connect R2.1 are rejected
Replies: 8
Views: 6111

Re: Incoming calls from mobile phones through a public SIP Trunk to an OXO Connect R2.1 are rejected

Honestly, the client does not need RFC3455 implementation, OXO just needs to ignore this location information. But the provider does not want or can not remove this information from INVITEs. Does anyone know the meaning of the VOIPnwaddr flag bytes?
by aurelian
03 Feb 2018 06:41
Forum: H323 / IP / Pimphony
Topic: Incoming calls from mobile phones through a public SIP Trunk to an OXO Connect R2.1 are rejected
Replies: 8
Views: 6111

Incoming calls from mobile phones through a public SIP Trunk to an OXO Connect R2.1 are rejected

Hello! I have problems with incoming calls from mobile phones to an OXO Connect R2.1_037_001 connected through a public SIP Trunk. Incoming calls from fixed networks are OK. Outgoing calls are OK both in fixed networks and in mobile networks. OXO rejects calls from mobile phones because INVITE messa...
by aurelian
12 Jan 2018 08:26
Forum: Applications
Topic: ACD OXO Agent Assistant can not make calls on Windows 7-10
Replies: 2
Views: 5550

Re: ACD OXO Agent Assistant can not make calls on Windows 7-10

Thank you very much for your answer!
I can not test right now, but I hope it works.
by aurelian
23 Oct 2017 04:37
Forum: Applications
Topic: ACD OXO Agent Assistant can not make calls on Windows 7-10
Replies: 2
Views: 5550

ACD OXO Agent Assistant can not make calls on Windows 7-10

Hello team! We have an OXO Connect R2.1_037.001 with Call Center (ACD) licenses. On the ALE business partner website I found only the application package ACD_10.2.0_10.100.01_XX_Alcatel.zip The problem is that Agent Assistant can not make calls unless it is installed on Windows XP. On Windows 7 32-b...
by aurelian
14 Jun 2017 13:34
Forum: MAIN
Topic: Digital phones 4004-4010-4020-4035 on OXO Connect
Replies: 7
Views: 4970

Re: Digital phones 4004-4010-4020-4035 on OXO Connect

Thank you very much for your help!

Best regards,

Aurelian
by aurelian
13 Jun 2017 11:43
Forum: MAIN
Topic: Digital phones 4004-4010-4020-4035 on OXO Connect
Replies: 7
Views: 4970

Re: Digital phones 4004-4010-4020-4035 on OXO Connect

Unfortunately, I do not have an OXO Connect available and the client asks if he can keep part of his old phones.
Thanks anyway for your answer.

Aurelian
by aurelian
13 Jun 2017 08:10
Forum: MAIN
Topic: Digital phones 4004-4010-4020-4035 on OXO Connect
Replies: 7
Views: 4970

Digital phones 4004-4010-4020-4035 on OXO Connect

Hello,

Do you know if OXO Connect accepts digital phones from the old range 4004-4010-4020-4035?
Thankx

Aurelian
by aurelian
23 Oct 2016 05:41
Forum: Hotel / Hospital
Topic: Opera PMS check-in message and OXO Voice-Mail
Replies: 1
Views: 4823

Re: Opera PMS check-in message and OXO Voice-Mail

Hi,

I used AHL Simulator with OXO R7.1 and found that indeed from OLD 2.2.0 to 2.3.12 there is same problem if PMS not send password in check-in frame. Alcatel thought differently from Opera mailbox initialization.

However there is no solution in this case?

Regards,

Aurelian

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