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by enio.eltz
09 May 2019 06:49
Forum: SIP
Topic: No audio on blind transfer from SIP trunk
Replies: 7
Views: 205

Re: No audio on blind transfer from SIP trunk

Hi there

Did you capture traces of the call? Could you show us?
With traces we can see SIP messages and try to identify any reason. What is the network topology? Are OXE and OXO on the same network? IP addresses of the PABX?

Best regards.
by enio.eltz
07 May 2019 16:48
Forum: Beginner's questions about the OmniPCX OFFICE
Topic: OXO RCE
Replies: 1
Views: 99

Re: OXO RCE

Hi ehciam 1 - OXO RCE can not block internal calls among station, in normal config. But you may have up to 4 entities and spliting stations up, then you can block entities to call each other. Boss/Secretary might do something for you. Remember, PABX were created for this reason, to call each other. ...
by enio.eltz
09 Apr 2019 09:59
Forum: H323 / IP / Pimphony
Topic: NOT RECEIVING INCOMING PRIVATE SIP NUMBERS ON OXO
Replies: 5
Views: 222

Re: NOT RECEIVING INCOMING PRIVATE SIP NUMBERS ON OXO

Hi Joe

Do you have complete trace of the call to post here? And the trace where the call works (R30.xxx to R10.xx)?
It may be any configuration on R10. I have systems with same versions and it works fine.

Best regards.
by enio.eltz
09 Apr 2019 07:57
Forum: H323 / IP / Pimphony
Topic: NOT RECEIVING INCOMING PRIVATE SIP NUMBERS ON OXO
Replies: 5
Views: 222

Re: NOT RECEIVING INCOMING PRIVATE SIP NUMBERS ON OXO

Hi Joe Well, with that simple image I understand we can not help you a lot. Then, I have some questions. What is systems topology? Are there two OXO involved? What are 172.25.210.5 and 172.25.210.6? And extensions 2903 and 3042? Can you call from OXO to the other destination? Please explain a little...
by enio.eltz
19 Mar 2019 07:57
Forum: MAIN
Topic: DID numbers
Replies: 3
Views: 245

Re: DID numbers

Hi

Configure "Alternative Clip/Colp Number" on ext 203 as 70258920. When 203 calls, the INVITE that is sent to SIP server will be sent with this number.

Best regards.
by enio.eltz
11 Mar 2019 14:41
Forum: OXE (Crystal / Common) - System Documentation
Topic: incoming Caller ID
Replies: 2
Views: 279

Re: incoming Caller ID

Hi

Also check Phonebook and Ext. Callback Translator.
by enio.eltz
10 Jan 2019 04:52
Forum: Beginner's questions about the (4400 / Enterprise) PHONE APPLICATION or OPERATING SYSTEM
Topic: best license for SIP phones
Replies: 8
Views: 1987

Re: best license for SIP phones

Hi Herman

You need to get in touch your Alcatel-Lucent VAD to buy licenses for your system. Licenses are sent to you according your CPU-ID.

Best regards.
by enio.eltz
16 Oct 2018 07:01
Forum: Shelf
Topic: Incident PCM R2 board
Replies: 9
Views: 4056

Re: Incident PCM R2 board

Hi Eliott It tells: Decompressing /tmpd/incid_GEA.txt INCIDENT NUMBER: 11 Network indicator: Alcatel 4400 OBJECT CLASS: Dhs3Board EVENT TYPE: ProcessingErrorAlarm (10) PROBABLE CAUSE: Unknown (0) SEVERITY: Minor "ERROR : SU functioning P1" "P1 : Number of SU error" "Fonctioning error on signalling u...
by enio.eltz
01 Oct 2018 10:05
Forum: H323 / Sip
Topic: Name not display
Replies: 36
Views: 3444

Re: Name not display

Hi all I am just curious about this. mdhussainvlr, let me see if I understand your case. When you call from an extension of OXE to a SIP extension (Avaya set registered on OXE), Avaya set does not show the name of who is calling, right? If I understood right, I ran a test with a lab system I have wi...
by enio.eltz
07 Feb 2018 14:51
Forum: H323 / IP / Pimphony
Topic: Incoming calls from mobile phones through a public SIP Trunk to an OXO Connect R2.1 are rejected
Replies: 8
Views: 1402

Re: Incoming calls from mobile phones through a public SIP Trunk to an OXO Connect R2.1 are rejected

Hi aurelian

Have you ever tried to enable the check-box P-Access-Network-Info in Gateway Parameters --> your SIP gateway --> Identity?
I have been looking for an information during a test here and seen this option.

Best regards.

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