Search found 12 matches
- 08 Oct 2012 09:36
- Forum: Call Center SoftPanel (ALU ProServices)
- Topic: No statistic data in SoftPanel manager
- Replies: 12
- Views: 9944
Re: No statistic data in SoftPanel manager
Hi Folks, here is the solution, running SPM with more then 1 x LAN Interface: Check that the IP address in the below files are the same. If not, please fill in the same IP address • C:\SoftPanelServer\tomcat\webapps\wbm\WEB-INF\classes\activemq.xml • C:\Program Files\Alcatel-Lucent\RTIConnector\RTIC...
- 28 Sep 2012 18:01
- Forum: Call Center SoftPanel (ALU ProServices)
- Topic: No statistic data in SoftPanel manager
- Replies: 12
- Views: 9944
Re: No statistic data in SoftPanel manager
Root Cause “why is RTI-Connector not connecting” • 3 x NIC RAS & Routing Service activated (used because I simulated the customers Network) Bad issue RTI-Connector is not connecting to WBM ######################### following error message in RTI log ##############################################...
- 26 Sep 2012 17:28
- Forum: Call Center SoftPanel (ALU ProServices)
- Topic: No statistic data in SoftPanel manager
- Replies: 12
- Views: 9944
Re: No statistic data in SoftPanel manager
Hi ALU Hackers :-) i'm getting crazy by searching "Why is RTI Server not Connecting" i have installed the SoftPanelManager (Standart Edition) 5.12.4.0 running on Win2008R2 SP1 x64 before i installed CCS 10.00.90.01 + the RTI Server which is included in SPM 5.12.4.... CCS is running (auto c...
- 13 Oct 2011 15:52
- Forum: OmniTouch 8660 My Teamwork Conferencing and Collaboration
- Topic: Presence shared over several TW Stacks?
- Replies: 0
- Views: 3764
Presence shared over several TW Stacks?
Hey there, is it possible to attache Users from several TW-Stacks in Buddylist / see presence informations between all the different TW-Stacks? My customer need 2 ICS Servers and 2 TW Stacks. Thanks for information regarding presence, i know only that conferences over several (federation) is possibl...
- 24 Feb 2009 06:08
- Forum: TSAPI
- Topic: TSAPI Server /DR-Link network recording via IP-Hybrid link
- Replies: 17
- Views: 21182
Re: TSAPI Server /DR-Link network recording via IP-Hybrid link
@krzysioD
Alcatel found the Solution for my Problem...
Applications, Recording Resources, ------>done !
Recording node: 1--> add 128 to the Number= 129
Recording rack: 1
Recording board: 3
Recording terminal: 1 - 30 ( for 2 PCM Boards=60 "Users")
and it works...
Alcatel found the Solution for my Problem...
Applications, Recording Resources, ------>done !
Recording node: 1--> add 128 to the Number= 129
Recording rack: 1
Recording board: 3
Recording terminal: 1 - 30 ( for 2 PCM Boards=60 "Users")
and it works...
- 29 Oct 2008 03:45
- Forum: TSAPI
- Topic: TSAPI Server /DR-Link network recording via IP-Hybrid link
- Replies: 17
- Views: 21182
Re: TSAPI Server /DR-Link network recording via IP-Hybrid link
@krzysioD forgot to tell you the recoder is a developed special for this customer..(called ="Call Recorder") do i need the OPS look 145 (recording B-Channel) also in the "remote note"(without the PCM Boards) ? (the original key say "0"...but even with the general key it...
- 29 Oct 2008 03:36
- Forum: GENERAL
- Topic: New installation.
- Replies: 4
- Views: 1635
Re: New installation.
plug in both ETH ports --> before installing Otuc Application...
during checksystem... test it configures automaticly the bounding interface!
thats it... nothing more to do!
greets
during checksystem... test it configures automaticly the bounding interface!
thats it... nothing more to do!
greets
- 28 Oct 2008 17:15
- Forum: Documentation
- Topic: USer Manual for A4020 Premium Digital Set
- Replies: 2
- Views: 2508
Re: USer Manual for A4020 Premium Digital Set
here it is...
greets- 28 Oct 2008 16:52
- Forum: TSAPI
- Topic: TSAPI Server /DR-Link network recording via IP-Hybrid link
- Replies: 17
- Views: 21182
Re: TSAPI Server /DR-Link network recording via IP-Hybrid link
thanks for your quick reply ;-), general key ;-)...no problem with the OPS locks! mgr, Applications, CSTA,-----------> Configuration from Node2 -->see my first post! Recording Centralized Node: YES-->done ( in the manual it seem that the node with PCM Board should set=YES and the Node without PCM Bo...
- 28 Oct 2008 12:34
- Forum: TSAPI
- Topic: TSAPI Server /DR-Link network recording via IP-Hybrid link
- Replies: 17
- Views: 21182
TSAPI Server /DR-Link network recording via IP-Hybrid link
Hi guys, i have a problem with DR-Link network recording (OXE). Do anyone already did before ? Node1 has 2 PCM2 Boards declared with 60 Users... (everything work fine) Node2 need to use the PCM2 Boards in Node 1... (Monitoring of the local users work also fine) The "DR-Link Trouble Shooting Gui...